Who we are

About Us

Reliantescrow offers third party escrow service and holds funds in trust for  buyers and sellers online who wish to make payments for goods or services. Offering over 2 years of verified and trustworthy escrow service, our firm aims at watering down the amount of fraud and internet scams online. We act as trusted intermediaries, holding payments in trust until goods are delivered or a service is rendered complete. We also ensure that both parties each enjoy ultimate satisfaction at the end of the transactions before releasing payment. 

Low Transaction fees

Quick & easy payment methods

24/7 Dedicated support team

In Our Words

Why Choose Us?

We value transaction transparency and 100% delivery

In 4 Steps

How It Works

Just a few simple clicks and you're ready for your first Escrow transaction.

how
Make Escrow
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Choose Opponent
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Complete & Collect
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Repeat
Testimonials

Our Happy Clients Say

Our clients are always happy at ReliantEscrow, with the swiftness of our support action and how transparent any transaction can be.

FAQs

Frequently Asked Questions


What service does Reliant Escrow provide?

Our escrow service is a simple  process designed to protect the Buyers and Sellers in any  transaction.

Reliantescrow.com acts as a neutral third-party holding unto the funds in trust while both parties transact goods and/or services . We only release the funds on the Buyer’s instruction, after confirmation that the Buyer has received goods or is satisfied with a service rendered.

Can a Buyer or Seller cancel a transaction?

Either party can cancel the transaction at the initial stage.

 

After confirming the transaction terms at the initial stage including termination clause,, either party may cancel the transaction following the rules. If reliantescrow.org has received the Buyer's funds,send an email to reliantescrow.com/

 

After the buyer has paid to reliantescrow.org,  canceling a transaction can only be done by reliantescrow.org after receiving a cancellation request from both parties

 

If you require further clarifications or need support with any issues, send a mail to our customer care department at support@reliantescrow.org .


What is the minimum amount I can transact with on reliantescrow.org?

The minimum acceptable amount for every ordinary transaction is $500. All payments are made securely by the Buyer or Seller using the available payment options on reliantescrow.org at the beginning of each transaction. We offer special services which attract additional charges. For further information on other special services offered , send a mail to our customer care department at support@reliantescrow.org.

What if the buyer and seller have issues during the transaction? Do you have any Dispute Resolution mechanism available?

Disputes may arise where the buyer rejects the purchased goods or services delivered by the Seller.

Where a dispute arises during the transaction, we advise parties to allow for a two - weeks negotiation period. At the expiration of the two - weeks and where parties have still failed to resolve such dispute, any party may contact a recognized third-party arbitrator to resolve the dispute.  

Reliantescrow.org will hold the transaction amount in trust, until after the dispute is resolved or on the instruction of the buyer, and acceptance of the Seller.

For more information about Dispute Resolution see send a mail to support@reliantescrow.org

How long will it take to complete the Escrow process?

You can mostly complete the escrow process in under 5 business days! However, it will depend on how quickly you complete all the steps involved

  • The buyer then chooses a payment method and deposits the transaction amount. 

  • Parties will choose and agree on a time frame to either inspect the goods or review the services provided by the seller. The inspection period is usually pre-agreed upon by the buyer and seller at the beginning of the transaction. The Inspection period is usually between 1 - 30 days. If you experience any delays or issues with your transaction, send a mail to our dedicated 24/hour customer service at support@reliantescrow.org 

  • Seller will receive the funds in their reliantescrow.com account in 1 business day after confirmation and acceptance by the buyer

How much are transactional fees and who pays between the Buyer and the seller

Reliantescrow.org charges a 2% commission on the total cost per ordinary transaction. For a list of special transactions, send a mail to support@reliantescrow.org.. Buyers and sellers can agree to either split the transactional fees equally, or agree on which party will bear the cost. 

 

Where the buyer agrees to pay the fees, the total cost of transaction along with reliantescrow.org 2% commission will be deposited by the buyer at the beginning of the transaction and after the presale agreement.

 

Where the seller agrees to pay the transaction fees, it will be deducted automatically at the end of the transaction and before payment is made to the seller by reliantescrow.org.

 

Where both parties agree to split the fees equally, the buyer will deposit the full amount of the transaction and half the transactional fees at the beginning of the task and the remainder will be deducted automatically before payment is made to the seller, when due.


As a buyer, is my money safe on Reliantescrow.org after I make a deposit?

Once you make your payment to reliantescrow.org, we pool it in a non-interest-bearing trust account until the transaction is complete. Reliantescrow.org will only release the funds once both parties are satisfied with their transaction. 

To learn more about the benefits of using reliantescrow.org, mail support@reliantescrow.org with all your questions and concerns.

How long will a buyer have to Inspect goods or review services?

At the initial stage of the transaction, parties must agree on and include an Inspection Period. The Inspection Period refers to the time frame where the buyer has to inspect purchased items or review and approve services.

However, parties must note that the inspection period should fall between 1 - 30 days.

At the expiration of the inspection period, and once reliantescrow.org confirms that the buyer did not return the purchased item or review the seller’s service, we will release funds to the seller. We always advise parties to provide the inspection period when setting up escrow

For more information about the inspection period, please send a mail to support@reliantescrow.org.


PAYMENTS

We Accept

We accept the following payment methods on our platform.

Coinbase Commerce